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First 10 Questions

The following are a few tips and questions to consider when analyzing your sales compensation plan.

A SUCCESSFUL SALES COMPENSATION PLAN IS DEFINED BY HOW WELL THE SALES STAFF…

  • Understands what the plan is intended to accomplish and how it is administered.
  • Perceives the plan to be straightforward, and fair.
  • Feels an ownership of the plan.
  • Is challenged by the goals of the plan.
  • Is able to articulate how the plan is aligned with the company’s vision, and business objectives.

How comprehensive is the sales staff’s sense of the economics driving the business?

Is anything wrong with the current sales results?  If so, is compensation the right repair tool?

What history and interactions that have nothing to do with compensation plans and practices continue to hinder optimum performance?

What is the company specifically paying the sales force to generate?

  • New business from new sources
  • New business from existing sources
  • Continuing business from existing sources

Should any compensation distinction be made as to:

  • How the business is obtained; cold calling, referrals, principal or colleague generated.
  • Where the business comes from; repeat/new clients, new territories, new market segments.
  • Whether accounts are actively managed or not.
  • Distinguishing goal and payout differences based on seniority/experience.

How does the company’s environment, management, territory distribution, and training impact performance and in turn compensation?

What is a tolerable level of compensation risk for a solid sales performer?  For the company?

What compensation mix (base, commission, bonus, etc.) will attract the selling skills the company requires?

What compensation mix will stimulate improved performance?

Are there relevant windfall issues, or other business conditions that impact the perceived fairness of pay?

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Dan Kleinman Consulting
Phone: 415.334.8010 • Fax: 415.452.3394
E-mail: info@dankleinmanconsulting.com

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